The fastest reliable way to reach Prime News Times is the form on this page. It saves your message in the website’s newsroom system for review; it does not expose your message publicly. Please choose the topic that best matches your enquiry so a correction, news tip, privacy notice or advertising question is not delayed by the wrong route.
Send a message to the desk
Fields marked with an asterisk are required. Please give a reply email address that you control and check. The desk replies by email when a response is needed. Sending a message does not guarantee publication, a reply within a particular time, or confidential treatment in every circumstance, but specific and verifiable information receives the most useful attention.
What to send—and what not to send
- News tips: say what happened, where and when, who is affected, how you know, and what document, recording, public record or witness can verify it. Identify whether you are speaking on the record before sending sensitive material.
- Corrections: include the headline, exact URL, sentence or figure challenged, the correction you believe is required and a source we can inspect. A link to an official record or primary document is especially helpful.
- Advertising and partnerships: identify the advertiser, campaign dates, markets, formats and landing page. We will explain current availability and labelling requirements; do not send payment information through this form.
- Privacy, copyright and legal: identify the exact page and material involved, your relationship to it and the action requested. We may ask for information needed to verify authority and locate the record.
- Technical problems: give the page URL, device, browser, approximate time and what appeared or failed. A precise description is more useful than “the site is broken.”
- Do not send: passwords, private account credentials, card details, government identity numbers, medical records, another person’s highly sensitive information, or documents you have no right to share. If someone is in immediate danger, contact local emergency services first.
Postal and network office address
24World Media, 1411 N Sterling Ave, Palatine, IL 60067, United States. This is the 24World Media network office and postal address used for formal correspondence. Please use the web form for routine newsroom communication because it creates a trackable submission for the correct publication and topic. Postal legal notices should identify the publication, domain, article URL and the sender’s authority to act.
How messages are handled
Messages are reviewed by authorised staff or administrators. A correction may be checked against source material before an article is changed; a privacy or copyright request may require identity or authority verification; a news tip may need corroboration before a reporter can act. We may retain the submission and related correspondence as described in the Privacy Policy. If you receive no reply, the most common reasons are an incorrect reply address, insufficient information to locate the issue, or a request that requires action by a third-party service.
Corrections, ethics and subscriptions
Please read the Corrections policy for how factual errors are assessed and the Code of Ethics for the standards behind the work. Subscription messages can be sent through the form under “Subscription help”; every newsletter also carries an unsubscribe route. Advertising enquiries do not purchase editorial coverage, and paid material is governed by the labelling principles described on the Advertise page and in the Website Disclaimer.
Accessibility and urgent information
If a page, image description, form control, video or document is inaccessible to you, tell us the URL and the assistive technology or browser involved where you are comfortable doing so. We will treat accessibility defects as real product problems. This desk is not an emergency service and does not monitor messages continuously for threats to life or property; urgent safety information belongs with the responsible public authority.
For newsroom, advertising and general enquiries, write to us at [email protected]. Every enquiry lands in one inbox, whichever outlet you arrived from.
